Outdoor Mounted Heaters - Platinum Electric Ceiling Mounted in White

Bromic Heater Warranty & Registration

Bromic Heating Warranty

This warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.

Bromic Heating or its agent (the warrantor) will furnish the original owner for both commercial and residential applications;

  1. a replacement Bromic Heating heater or
  2. a replacement part for any component part which fails.

Please note: For claims related to product damage incurred during shipment, please direct your inquiry to the retailer or dealer you purchased from to arrange for a replacement.

ProductWarranty
Platinum Electric1 Year Parts
Platinum Electric Marine5 Year Parts (5 year warranty is for land based applications only does not cover installations on marine vessels)
Platinum Gas1 Year Parts
Tungsten Series1 Year Parts (7 Years on Elements)
Tungsten Portable1 Year Parts
Eclipse Series1 Year Parts
Controllers1 Year Parts
Pole Mounted Gas heater hanging from ceiling

Service and Labor Responsibility

Under this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs.

Such costs may include, but are not limited to:

  1. Labor charges for service, removal, or reinstallation of the heater or part thereof.
  2. Shipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.
  3. All cost necessary or incidental for handling and administrative charges and for any materials and/or permits required for installation of the replacement heater or part.

Limitation on Implied Warranties

Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Claim Procedure

Any claim under this warranty should be initiated with the dealer/retailer  who sold the heater, or with any other dealer handling the warrantor’s products.

Warranty & Registration Form